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How to resolve World of Warcraft connection problems.  

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World of Wacraft Alliance/ 46.246 views

If you receive the message 'Unable to Connect’ or 'Disconnected from Server’ immediately upon logging in, or if the connection hangs on 'Connecting’, then World of Warcraft is not able to establish a connection to our servers, the most common reason for this is a firewall or router blocking the ports that the game uses, or the game program itself.




If you use a software firewall, please make sure that World of Warcraft, and the ports used as mentioned above, have unlimited access to the Internet.



Normally there are no configurations necessary when using a router, because all traffic that World of Warcraft creates is initialized by the client. The router itself registers the ports used in its own NAPT index, allowing returning data packages to pass. Any configuration of the port forwarding chart (also known as DMZ configuration) is normally not required, and in combination with dynamic IP address assigning, it is not very helpful.



Unfortunately Helpero cannot provide in this answer support for configuring your router or firewall, due to the great variety of devices and software available, but you can Ask Helpero for a more accurate question. For assistance and more information please refer to your manual, which is provided by your manufacturer or software developer.



Madalin
Madalin
Games Editor
6th December 2006
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Madalin D. says: 01:15 / 28 feb 2007
Depends if you installed a firewall like ZoneAlarm, McAfee Firewall, or if you have a router and if thats the case you'll have to read the manual to see how to access the router. Usually is trough a browser, writing an IP in the address bar.

cody says: 18:42 / 20 mar 2007
my message on wow says unable to connect what do I do I need help with the ports also

dissappointed says: 16:12 / 02 nov 2007
u just ripped this off the wow site, no help at all

chacee says: 15:26 / 22 dec 2007
this article was absolutely no help and completly useless

23567 says: 03:41 / 09 2007
pointless


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